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New Merchant Feature - Repair Abnormal Orders

· 3 min read
Pay Protocol Support
Pay Protocol Support
Pay Protocol BD & Support Team

This tutorial will guide you on how to repair orders where users have overpaid or underpaid through the backend management system.


Prerequisites

Before starting to repair orders, please ensure you have the following information:

  1. Order Number: The order number or payment number that needs to be repaired.
  2. Transaction Hash: The transaction hash of the user's payment (can be obtained through a blockchain explorer or payment platform).

How to withdraw funds from Pay Protocol?

· 3 min read
Pay Protocol Support
Pay Protocol Support
Pay Protocol BD & Support Team

According to the operating mode of Pay Protocol, the funds paid or recharged by customers will be stored in the merchant's sub-contract. Merchants can extract the funds to their own wallets through the "Aggregate"-"Rebalance"-"Transfer" process.